Six-character booking reference. We cannot accept bookings conditional upon the fulfilment of any special request. The awards are based on certain facilities or services being available. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Manage your bookings. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. All rooms contracted by Citalia have private wc, bath and/or shower. Emergency exit row seats are only available to passengers who are able to move quickly and operate the emergency exit without difficultly if necessary in line with European Aviation Safety Authority (EASA) regulations. What Is Not Included In Your Holiday Price. Your Reservations | Booking.com for Partners Your Reservations Learn how to access and manage property reservations on the Booking.com extranet or Pulse app to handle changes, cancellations, overbookings, and no-shows. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Please see ourTravel with Confidence page for full details. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. Company Number: 446617. Please see ourTravel with Confidence page for full details. Log in Search. Please note that for any adhoc tickets such as operas, sporting and theatre tickets, an administration fee of 25 plus agency charges is added to the price of your ticket for this service. Terms and conditions apply. But ATOL protection does not apply to all holiday and travel services listed on this website. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. We've been helping our customers to discover the very best of Italy for 90 years, **Please note that currently our lines are extremely busy. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Where an offer includes one or two free nights accommodation this will be on the board basis included in the basic holiday price. British Citizens must be in possession of a valid 10-year passport. If you fail to do so, we will have no liability to you for any cost, loss or damage which you suffer nor will we refund you the cost of any unused portion of your travel arrangements. Where a hotel description indicates that a garage is available charges normally apply and are payable locally. Keep your details up to date so we can send you notifications about your flights' status, any disruptions, or if there's a chance to upgrade. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. Theyre followed by Tuscany and Umbria, where vineyard-striped countryside and hilltop towns are the order of the day. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Please note that the Citalia Terms and Conditions also applies to the pay your balance online facility. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Baggage allowance varies between airlines, please ask us for up-to-date information. But ATOL protection does not apply to all holiday and travel services listed on this website. Take a look at our latest offers and start saving on your next luxury holiday today. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. However, this may not be available for late bookings. Offer is subject to change and can be withdrawn at any time. The advice can change so check regularly for updates. Offer is subject to change and can be withdrawn at any time. Please enter your booking details and click continue to display the payment screen. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. We've been helping our customers to discover the very best of Italy for 90 years. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. You can manage your cookie settings by clicking the . Our offers include room upgrades and board upgrades. Percentage discounts shown against a hotel (e.g. It is your responsibility to familiarise yourself with, and respect local laws and customs. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If this is unacceptable, you will be entitled to cancel with a full refund of all monies paid. You are strongly advised to check with the appropriate embassy, consulate or British and Commonwealth Office orhttps://www.gov.uk/foreign-travel-advicefor further information regarding local laws and customs of the countries you plan to visit. Where rooms have a sea view for which no supplement is charged, the nature of the views may vary from room to room. Cots are not available in some hotels and villas. We've been helping our customers to discover the very best of Italy for 90 years. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. 01293 - Calls are charged at your provider's local or national rate. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. I have changed my booking . You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. These are often close or next to emergency exit doors, behind a bulkhead or behind a dividing wall. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Welcome to Citalia Online Payments The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. No food or baggage allowance is provided for children under two years old. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Eight day tour with an insight into one of Italys most stunning regions. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . We cannot accept liability, or consider refunds for clients who cannot travel because of insufficient or incorrect documentation. Be aware of your actions to ensure that they do not offend, especially if you intend to visit religious areas. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Or check the COVID-19 requirements for you trip to get Verified to Fly. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Please try your search again. Allow us to help you filter through our best holidays based on your desires and needs. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Any unauthorised guests will be charged locally. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). We reserve the right to substitute alternative carriers and/or aircraft types if necessary. At the time of going to press there were no particular health requirements for British Citizens going to Italy. The cabin crew have the final say and we kindly ask that their decisions are respected. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Your Confirmation Invoice will confirm the number of nights reserved for you. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Italy is an incredibly diverse country, with historical cities, picturesque lakes, stunning coastline and rolling countryside. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Rail holidays (excluding Venice Simplon-Orient-Express) are provisionally booked on request, and are confirmed 6-8 weeks before departure date. Take a look at our latest offers and start saving on your next luxury holiday today. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. Some airlines offer a 'Sitting together' supplement. Great Quality Car Hire from only 30* per day. The security of your personal information including payment details are very important to us, All details submitted are held in a secure environment and cannot be viewed by anyone else. Your actual check-in time can be selected 3 months before you sail. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Step back in time and enjoy spectacular scenery on board a luxurious train. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Step back in time and enjoy spectacular scenery on board a luxurious train. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Take a look at our latest offers and start saving on your next luxury holiday today. Registered in England and Wales. Start earning points with the Volare program. Kindly note that email address in the booking has to match with your email address registered as a member Hover your mouse on the booking you wish to link to your member ID. Registered in England and Wales. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Not quite sure what youre after? Offer is subject to change and can be withdrawn at any time. The advice can change so check regularly for updates. Please check with the airline if in doubt. 10% early booking discount) apply to that specific accommodation. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Combine two of Italy's stunning lakes all in one trip. The price you pay will therefore be more than the face value shown on your tickets. Take a look at our latest offers and start saving on your next luxury holiday today. It was very easy, aided by some very helpful staff who took me through the process.Telephone contact was also easy, unlike in most cases when booking things, with the phone being answered very quickly or my message being responded to very quickly.I would definitely use citalia again and a special . Suites are two rooms one of which is a bedroom (unless otherwise stated) with a separate seating area. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . For further information, visit the ABTA website at https://www.abta.com. ASSISTANCE. How are the flight sectors summarised in Manage Booking? Some properties in this brochure have been described as Agriturismo / Country House / Historic Residence and may have no star rating. Some choose to allocate these seats at check-in due to the restrictions listed above. Offer is subject to change and can be withdrawn at any time. Offer is subject to change and can be withdrawn at any time. Only CAA approved seats are allowed on the aircraft and it is essential to check in early and bring the operating instructions. Where could you be heading to in the next few weeks? Tel: (020) 7408 1254) for details. - under the age of 14 (whether accompanied or not). Terms and conditions apply. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Please note you cannot print off your boarding pass until you have paid in full. Please contact the agency who carried out your reservation for all change or cancellation requests. Subscribe now. Find out more about Toscana Resort Castelfalfi, Tuscany, Find out more about Grand Hotel President, Sorrento, Find out more about Baglioni Masseria Muzza, Puglia, /holiday-types/venice-simplon-orient-express/, /holiday-types/small-and-boutique-hotels/, /holidays/italy/veneto/verona/tours/verona-opera-festival-3-nights/, /holiday-types/italian-festivals-and-events/, Find out more about Destination of the month, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Call 01293 699327 Terms and conditions apply. If you are 16 or over and haven't yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. Cancellation charges at 100% will apply once the tickets are confirmed, even if they have not been issued. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Explore one of the worlds most glorious cities before heading to Italys largest lake. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. If you have any special requests for a facility not advertised by us and for which there is no supplementary charge, for example double bed, adjoining rooms, special diets, etc., we will convey your request to the hotel or purveyor of services concerned, but only those special requests confirmed in writing by Citalia or its agents can be guaranteed. (i) Villas: On arrival at the villa your credit card details will be taken by our concierge or the villa owner/manager in lieu of a cash deposit. Since 10 January 2005, a no smoking policy has been introduced throughout Italy and applies to all public places including nightclubs, bars, cafs, shops, museums etc and includes public areas of hotels. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. From time to time, building work or local improvements, such as beach dredging or roadwork, and its associated noise is unavoidable in a resort. Bedroom photography: The photographs do not necessarily depict the room type that will be allocated to you, which may vary in size, dcor and style from that shown. In the case of the cancellation of either your holiday booking or event booking, any monies paid for prepaid tickets will not be refunded. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. Eight day tour with an insight into one of Italys most stunning regions. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Check in online, print boarding passes and manage your British Airways booking. Don't have your booking reference number? For online bookings you will receive a booking request acknowledgement email the same day. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Written authorisation from the other parent may be required if a child is travelling with one parent only. If you have any general trade support queries please e-mail tradesupport@travelopia.com and we will get back to you as quickly as possible. It is your responsibility to provide this information if required. We've been helping our customers to discover the very best of Italy for 90 years. It is not always possible for a coach or minibus to pick up/drop off guests at the door of the hotel. Where there are traffic restrictions or the road is too steep or narrow our resort staff will arrange the most convenient setting down point. There may be serious penalties for doing something that might not be illegal in the UK. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. We offer an extensive range of Italian destinations and accommodation types; so whether you're looking to help your customer with a luxury Italy holiday, a romantic city break, or a private villa - we're here to work with you to create the perfect holiday to Italy. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). I had to re-book a holiday to the Amalfi Coast. Please enter your booking details and click continue to display the payment screen. hotels in or close to town centres, or near to main roads or railways lines). Opera Tickets and Pre-booked Venue tickets. The discount excludes flights, taxes transfers, fuel surcharges, opera and event tickets, credit card charges, administration fees, some excursions and any other accommodation on the booking (unless this shows its own discount). Booking with Confidence terms and conditions. But ATOL protection does not apply to all holiday and travel services listed on this website. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Registered in England and Wales. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. An Accommodation only booking fee will apply. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. *Based on group B, 7 day car hire. Discover the real Italy by combining two or more places in one trip and save up to 150! This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Log in Search. It is your responsibility to provide this information to us or the airline as instructed. Our contact centre is also available on 01293 765055. Please see Citalia Terms and Conditions for the supply of third party Product and Services. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. If you are refused check-in or entry to your destination because you do not have the appropriate documentation, we cannot guarantee a refund of unused components and will not refund any additional costs incurred. Normal booking terms & conditions apply. <iframe src="//www.googletagmanager.com/ns.html?id=GTM-T4S3C6" height="0" width="0" style="display:none;visibility:hidden"></iframe> The basic price of your holiday, when sharing, is determined by the actual dates of your stay, your choice of travel eg air/rail and your accommodation. Passenger Name Records (PNR) or Advance Passenger Information (APIS). The Citalia website can be used by all travel agents to check availability of holidays, prices, holiday information and to book. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. Step back in time and enjoy spectacular scenery on board a luxurious train. Italian cities offer an enticing mixture of ancient monuments, breath taking scenery, exquisite dining and some of the best shopping in the world. Please note that the beach may not be for the exclusive use of hotel guests. There may, however, be exceptions and we will confirm tickets as soon as possible. Linen: Excepting beach/poolside towels, is provided. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist.
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