Two days before departure, it was a call from the Program Director in Romania who informed me that masks were no longer required. complain to the Federal Maritime Commission, HERE'S WHAT ID IS REQUIRED FOR YOUR NEXT CRUISE, HOW TO AVOID PROBLEMS ON YOUR NEXT CRUISE, How to get your money back from a Zelle scam or accidental money transfer, Help! 7% of Grand Circle Travel employees are Asian. Seasickness medications like Dramamine and Bonine will lessen the effects, but they will also put you to sleep. Sharing Your Travel Videos, Slideshows & Photos. If you get seasick in a bathtub, please dont book a cruise. Grand Circle's annual revenues are $10-$50 million (see exact revenue data) and has 100-500 employees. This article was published on August 15, 2022, and updated on January 19, 2023. Lunch in one of our specialty restaurants? But then the cruise lines canceled their rebooked cruises. Do they distribute it among the staff? Because Grand Circle attracts a similar age range, youre sure to meet new friends with like interests in no time. Quality: Our decisions must be made and actions taken in accordance with high standards of quality and service. Without adequate funding, the company may be unable to invest in new technologies or hire the best talent to ensure the highest level of customer satisfaction. The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures. Massachusetts Attorney General Maura Healey announced she reached an agreement with a tour company, securing further refunds for canceled trips. In order to overcome these financial struggles, the company must find ways to diversify its offerings, increase efficiency, and reduce overhead expenses. Use simple search and comparison tools to easily find the best trip. One of the cons can be coworkers taking advantage of the casual vibe of the office. that business to include all Americans over the age of 50. Just to name a few, we have danced the Turkey with school children in Costa Rica, climbed the Mayan Temples of Tikal, laid roses with Veteran travelers at the grave of the WWII Cemetery in Normandy and walked the ancient stone boulevards of Ephesus. Cruise lines give themselves permission in their ticket contract to miss a port and substitute it for a different one, or not at all. The fix: Turn off your cell phone or set it to airplane mode. would not recommend extremely long for no reason, multiple interviews just for entry level, low paying roles you will work weekends rude staff They do not respect your time. What Makes Grand Circle Travel Stand Out? (Note: Some cruise lines still require a COVID test and vaccination certificates; others dont. We receive regular complaints about food poisoning on cruise ships. The right to have included on each cruise lines website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations. Furthermore, the companys reputation could be negatively impacted if customers do not feel confident in their ability to provide quality services. When you try to contact someone by phone. They had no number call back policy and I have been on hold 1/2 hr. And in many ports of call, the medical facilities are not up to Western standards, and the patient must pay in cash. An Analysis, How Far Does Weed Smell Travel? My cruise line requires a vaccination and now my credits are expiring, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now, The ultimate passenger guide to Lyft, Uber and ridesharing. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Theyre not. Crypto Wallet Development: Types, Features, and Popularity, 5 Ways AI is Detecting and Preventing Identity Fraud. Quality can be subjective, and in our business quality often involves a compromise between speed and perfection. Gangwal left Worldspan when it was The right to have available, on board ships operating beyond rivers or coastal waters, full-time, professional emergency medical attention, as needed until shoreside medical care becomes available. 62% of employees think that Grand Circle Travel has a positive business outlook. You can request a roommate if you travel solo to save on the s We had a great tour guide in Ivan, was very knowledgable, friendly and very considerate of peoples concerns. We receive many requests for help from foreign nationals with residency permits. Groups are between 24-47 people, so expect some company! Exploring the Basics, Benefits, and Policies, How to Contact Tesla: Customer Service Phone Number, Website, Social Media, Email & Live Chat, Bruce Willis Health Condition: Understanding the Actors Diet and Exercise Regimen, Exploring the Impact of Greg Gutfelds Vacation from Fox News. Grand Circle Travel employees are most likely to be members of the democratic party. Travel agents can make 10 percent or more in commissions and overrides from your cruise. Required fields are marked *. Most trips with Grand Circle are, unfortunately, not wheelchair accessible. The office environment is really casual. Traveler Reviews. Free-flowing booze is at the top of the list. All Rights Reserved. For more information about reviews on ConsumerAffairs.com please visit our I would not recommend the company. A few practical tips from a consumer advocate. Temperatures of travelers were NEVER taken on the cruise, and, although ship was approximately 1/2 full, only approximately 1/2 of the tables were being utilized. Help! Grand Circle's cancellation, refund and exchange policies as well Itineraries are designed for American travelers, with an aim towards immersive experiences such as visiting local homes, interesting walking tours, in-depth cultural interactions and culinary experiences. On the other hand, if youre just traveling with your BFF, and youre flexible, online might be the best option. Then our columnist intervened with the Boston-based tour operator Overseas Adventure Travel. Our help is free. Other passengers couldnt cruise for health reasons. Answer: Yes. Is cruising really safe now? I've traveled with this company 4 times and find the value and service outstanding. Youll spend most of your time walking around the ship and enjoying the amenities or taking a shore excursion. Sears couldnt deliver my appliances. I booked a river cruise with GCT because their COVID protocols were strong on paper. But we need to cancel. Grand Circle Travel is a company that offers guided tours and river cruises to destinations all over the world. Our values are the foundation upon which our company is built. I am disappointed, disgruntled and dissatisfied; I didnt spend money to get this treatment; I could have done better on my own! If you test positive, cruise lines will confine you to quarters or to a special section on the cruise ship for infected passengers, usually for the duration of the voyage. Your ticket contract, the legal contract between you and the cruise line, spells out your rights. Yes, my wife and I had to leave mid-way through the cruise and were quarantined for 8 days at a hotel. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Grand Circle cancels two of Ernest Belzil's tours. has refunded more than 5,000 travelers amounting to more than $12 million. rate Grand Circle Travel 3.3 out of 5 stars, interview experience at Grand Circle Travel, Grand Circle Travel has a positive business outlook. This is my first experience with them. Why? If its a small shop, you may not have 24/7 support. https://www.bbb.org/us/ma/boston/proavel-0021-3848, Beware of Grand Circle Travel and Overseas Adventure Travel, Beware, Beware, Beware, Beware!!! Onboard doctors dont have the equipment or facilities to handle a serious illness. You should read it before you leave. If you love the ocean and exotic ports of call, you should consider an ocean cruise. This is definitely a travel experience well suited to older American travelers in the 60+ range, seeking a degree of comfort, in their travel experience, within a mid to high budget range. They have changed our river cruise a couple of times. I called, sent letters, asking for a refund. Cruise lines are sometimes creative with their offers. According to the law, the cash refund must be an amount equal to the fair market retail value of any undelivered, purchased travel service.. OAT is non-accredited per the BBB, had a C- rating by them and per 23 customer reviews had 1 * out of 5. spokeswoman said the company is working to improve our processes and to better address the needs of each traveler whose trip was canceled or postponed due to the pandemic. Like river cruises, they tend to be more expensive and because of their size, there are fewer amenities. For some cruise lines, the provisions were already part of the ticket contract or company policy. I want emails from Fodor's Travel with travel information and promotions. They sent me an unitemized bill for $650 for a trip I'd been notified had been completely paid for. And it should have at least six months validity left on it to be safe. All answers shown come directly from Grand Circle Travel Reviews and are not edited or altered. A Comprehensive Guide, Is Hiring a Travel Agent Worth It? trips and has been pressuring the company to comply with the states travel-seller laws. If you prefer a smaller ship and dont like waves, a river cruise might be right for you. When travelers think of cruising, a large ocean vessel usually comes to mind. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Proudly powered by WordPress There have been some reports that the company is in financial trouble, and may be shutting down soon . Additionally, Grand Circle Travel may be forced to close some of its offices and cut back on its operations. Find the latest travel requirements for your trip. Copyright 2022 Consumers Unified LLC. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Here are some of the risks. <br>Expertise in leadership coaching and mentoring, training and development, financial management in a constantly changing environment, public speaking and total guest .
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