According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". The Palmera membership also included a Quest Vacation Club membership. We bought 3,000 points for around $13K. Please let me know about a class action lawsuit against Palmera if one exists. This is the version of our website addressed to speakers of English in the United States. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Like all the other complaints prior to me. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Extra VacationsSM getaways prices are based on a seven-night stay. After being told they could take a trip to Hawaii, the couple went back home to Alabama. Other restrictions may apply. Like a free stay and Hilton money? We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. No we know why. Is this Your Business? View summaries of the complaint descriptions and responses. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Usage Type Annual . Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. In fact, about 85% of timeshare owners love their brand or resort. Copyright 2020 Business Consumer Alliance All Rights Reserved. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. 13 Desired outcome: Washington Seller of Travel Reg. A timeshare is not what you may think it is. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. BBB is here to help. The latest complaint timeshare fraud was resolved on Aug 04, 2017. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Theres nothing worse than a cramped hotel room and lack of personal space. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. Initial Palmera Vacation Club complaints should be directed to their team directly. Regards, Contributions should be appropriate for a global audience. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. |
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. to the resort just about 1 year later and went to the sales office Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. Taxes, additional fees and charges may apply. I am respectfully asking for a rapid response. The guy then became upset and challenged us why we could base our decision based on something online. When you buy a timeshare, its an investment in your family and quality of vacations. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Already have an account? ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. go back to original rules when we joined or get out of contract. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. This review was chosen algorithmically as the most valued customer feedback. Points 3,000 . RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. Pay only $199USDon your exchange fee when you book select Orlando resorts. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. To be updated with all the latest news, offers and special announcements. Also publication TIMESHARING TODAY. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. In reality, timeshares are not bad. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. I even saw some stuff abour class action lawsuits. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. To learn more, check out our blog What is a Timeshare and How Does it Work? Where can I get more information about the class action lawsuit. sonyasample@gmail.com. Respect the privacy of others. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Now, multiply this over the next 50 to 60 years. All-Inclusive resorts may charge a mandatory all-inclusive fee. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Should I contact the finance company as well to let them know we have canceled the contract? The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Had enough of Palmera. Theres a lot of noise out there. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. One of the worst decisions of our life. The travel prices the salesman All of the one star reviews that you read are TRUE. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? No. Just went through a similar situation as you. We were lucky and did not fall for their lies (in 2011). Is this your company? Offer void where prohibited by law. The travel prices the salesman Palmera Vacation Club has been in contact with Ms. ***** File No. Must call to book. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. *****. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Login. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. We retained Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This is the version of our website addressed to speakers of English in the United States. we are convinced we made a BIG mistake and composed a letter to cancel the contract. This was a hassle no doubt. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. This is a multi-location business. If we can verify it in our system, an email will be sent to you with your password. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. In Share your photos and videos with others to prove the truth of your words. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. If a deal is actually honest, it will still be there after you take a day or so to check it. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. All of the lies, promises, and representations are part of the scam. Reply. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). 2023 RCI, LLC. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. After checking in we were paired up with the salesman. How much do you spend normally on your hotel? After researching and finding this site (thank God!) We have excellent credit and I don't want this to ruin it! They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. My decision to purchased was based on lies. Take a screenshot from the USPS and FedEx tracking that it arrived. We arrived at 9am along with dozens of other potential buyers. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Palmera Vacation Club. The letter is already in transit via FedEx to PCV. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Palmera Vacation Club Members Association, Inc. This is not the first time that we have had issues with getting people to respond, Desired outcome: They also verbally guaranteed us that The room was filled with small desks and chairs each filled with potential buyers and their salesmen. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Login to participate on the website. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". 1 complaints for Palmera Vacation Club. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. They have their own points system to be used within the resorts that are on Hilton Head. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. This would leave me with only the maintenance fee to pay. purchase it back from us. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Get direct access to Palmera Vacation Club through official links provided below. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered
The lady I spoke too had no interest. I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Our friends did, for sure. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. Timeshares are meant to be a lifelong product, even to pass down to your children or grandchildren. Need to find a different location? No: TAR-6309. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. B. brenda123129 of FARMINGTON, US. We returned My biggest fear is the financing paperwork I signed. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. We wouldn't budge. My dad had this happen and he called them and said he was not paying anothe dime. On their websites, both businesses proclaim the best deals on vacations. The price level of this organization is high according to consumer reviews. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Type in the email address you registered with. I could go on and on about the exchanges we had afterwards as he quickly became hostile and berating but what's the point? Dont Miss: Hicv Vacation Package Kissimmee Fl. The club promoter is making a profit somewhere along the process. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We are dedicated to delivering vacation memories that last a lifetime. After purchasing, I was told to just click Book Me and schedule my trip. Coral Sands was sued, alleging fraud back in 2006. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. All-Inclusive resorts may charge a mandatory all-inclusive fee. We had a very similar situation happen to us - after years and years of successful timeshare ownership. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. The first clue should have been that the Quest Nothing that the salesman presented to us was Often, you can answer the scam-or-not question before you even see the details of a club promotion.
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