axs ticket refund insurance

With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. This seems like obviously a mistake (or price gouging) and then they refused to honor their purchase . or was there no option for you? If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. If I have XCover ticket insurance and miss an event, can I get a refund? . Can I cancel or refund my tickets? - AXS Help Center No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). The documented police or fire brigade report. We notice that your web browser is out-of-date. Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Then be careful what insurance you pay for. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Shipping information, if any, is provided at checkout. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. ATTENDEE PROMISE & HEALTH ACKNOWLEDGEMENT: You agree to follow event policies (including health and safety policies) and posted instructions while at the event. Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. You must supply the required Payment Method and/or other personal information in order to complete your purchase. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. Do you have the required supporting evidence as described above? AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. We will require vehicle recovery service confirmation and receipts. All fees and charges relating to your transaction will be disclosed to you during the purchase process. Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. How do I get my AXS Premium tickets once I complete my purchase? Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. Footer.languageSelector.ja-jp.region In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. . By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. With a simple integration this product has gone from strength to strength enabling AXS . We make no representations or warranties about the quality of your watching experience or your display. Official Tickets and Your Source for Live Entertainment | AXS.com IT IS NOT AN INSURANCE POLICY. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! Official Tickets and Your Source for Live Entertainment | AXS.com We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. Disabled seating is incredible on all levels of the arena. Upon your payment in full, you shall be entitled to the tickets you have purchased. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. All applicable fees and charges will be disclosed prior to completion of your purchase. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). The partial refund was completed early August 2020. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. If you have not received your tickets 3 days before your . Contact Us Can I get a refund for a cancelled or postponed event? Ad . Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. These documents are require to process your application and you are unable to submit your application without these documents. The original advice from the armed forces giving advice to travel at short notice for military service. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. T&Cs may apply.'. Privacy Policy. Note: You will need to input the email address you used when making your booking 48h after purchasing the ticket to make a claim Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. . By using the Service, you agree to the Privacy Policy and Terms of Use. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. How do I file a claim and get a refund if I have ticket insurance? 36. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. For tickets to events located in Canada, the Service is provided by AXS Group Canada. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. (United Kingdom) Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Stagecoach Festival 2023 UNLESS OTHERWISE EXPRESSLY STATED HEREIN OR IN ACCORDANCE WITH ANY TERMS AND CONDITIONS ISSUED BY A CLIENT, ALL PURCHASES ARE NON-REFUNDABLE AND CANNOT BE CANCELED. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. You should receive a confirmation after concluding your transaction. Leave the Archive. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Price and availability of any ticket, product or service on the Service are subject to change without notice. We will notify you by email if this box office collection is required. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Create an account to follow your favorite communities and start taking part in conversations. Only items purchased on the AXS official website can be returned for refund or exchange. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". Event date, time, talent, participants and rosters are subject to change without notice. Please contact the venue directly for a refund. File a Claim | Allianz Global Assistance - Allianz travel insurance I can't go to a concert anymore, any tips to ensure i get my money back? If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. Fans may consider purchasing Allianz ticket insurance at the time of purchase. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. AXS is not responsible for the acts or omissions of any venue or Client. I would like a refund for a cancelled/rescheduled - AXS Help Centre If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. Cant get ticket refund from AXS MoneySavingExpert Forum Plans can . It may take up to 30 days before we are able to review your claim. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. Mastercard, date running time selected at the russian of purchase. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Remember, in order to prevent ticket misuse or to comply with any applicable requirements such as related to the ADA, our Client may at their discretion require the person purchasing tickets to be the person that uses the ticket, and therefore may require verification of identity at entry. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. We need you to provide specific evidence of illness or injury for the ticket holder affected. Trip Cancellation Insurance | AXA Travel Insurance Online applications are received immediately and are our preferred method of submission. Well need evidence from the relevant transport authority. Below you'll find an important update on COVID-19 and your events. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. To read the updated Privacy Policy, please. Help us help you quicker by coming with your mobile ticket ready to be scanned. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Because almost every single time I go through them, its a battle to obtain my ticket. Before checking out, the website advertises to users that they will refund you if you cancel for any reason but this is a complete bull crap! User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. Please note that we are currently unable to process postal documents. Have you tried to make a refund by clicking on the refund option? SEARCH/NO EXPECTATION OF PRIVACY. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. axs qr code for multiple tickets - veracitylogic.com Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. You will be entitled to a refund unless otherwise notified directly by your point of purchase. If you have bought your tickets at the venue's box office? Therefore, we ask for: A completed medical confirmation form. We will need these documents as part of the application process and cannot process a refund without them. If I have XCover ticket insurance and miss an event, can I get a refund? This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. Ticketplan's terms can be found on the Ticketplan website. found at the bottom of this page. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. Ticket Insurance. Klicka hr fr att kontakta oss. ugh I am raaaaaging. Please read this Agreement carefully, because it is a contract that affects your legal rights. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. follow our steps to get a refund from a ticket seller. The site owner may have set restrictions that prevent you from accessing the site. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. No forms, no IDs, no complications. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Besk vr hjlpsida fr mer hjlp och support. AXS Tickets Reviews 2023 | JustUseApp Reviews Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. I cannot access the Insurance company. Spent most of yesterday trying for the new show tickets. The availability of tickets is subject to change. If you purchase tickets to an online event, we do not guarantee that your device or network will have the necessary bandwidth or capabilities to stream the event at a suitable speed, and you bear all risk with regard to such transmission.

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